Refund Policy for Navratri Chaniya Choli
Refund Policy
We want you to be completely satisfied with your purchase of Chaniya Choli from our store. If you are not entirely happy with your purchase, we're here to help.
Eligibility for Refunds:
To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.
You must initiate the refund process within 7 days of receiving the item.
How to Request a Refund:
To request a refund, please contact our customer support through the chat box on the bottom right of our storefront page.
Provide your order number and a brief explanation of why you are requesting a refund.
Refund Process:
Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
If your return is approved, we will initiate a refund to your original method of payment.
The refund will be processed within a certain amount of days, depending on your card issuer’s policies.
Shipping Costs:
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You will be responsible for paying for your own shipping costs for returning your item.
Exceptions:
Items on sale or purchased during a clearance event are not eligible for refunds.
Custom-made or personalized items are non-refundable.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue promptly.
We appreciate your understanding and cooperation. Should you have any further questions, please do not hesitate to reach out to our customer support team.
Happy Navratri 2024!